Sherlock continues its expansion across more fleets
Established in 1975, A1 Cars has been a core transportation service for the Bury St Edmunds community for generations, maintaining contracts with local government and councils, hospitals and local businesses. The company is the largest in the area and services a wide variety of job types.
Now under new ownership, A1 Cars is embracing new technology to enhance the customer experience and operational efficiency. Sherlock Taxi dispatch was chosen in part due to its modern, intuitive and reliable customer app that provides accurate, live and traffic-informed response times / ETAs.
Having completed extensive research, new owner, Adrian Sandu chose Sherlock Taxi to power A1’s operations. With its smart auto-allocation system and focus on automation, Sherlock is helping the business handle a higher volume of bookings more efficiently while keeping wait times to a minimum.
Adrian noted during the implementation and go-live process,
“the automation and allocator are excellent—they perform exactly as expected. When we're at our busiest, the system makes the fleet more efficient and keeps jobs moving smoothly. It's clear that the automation is doing what it was designed to do, helping us handle high demand whilst giving customers the lowest response times and ensuring drivers working efficiently.”
The team at Sherlock is delighted to welcome Adrian and A1 Cars on board and look forward to continuing to support A1 Cars to realise their business objectives.
To learn more, contact +44 (0) 20 3214 5110 or email demo@sherlocktaxi.com
